FAQs

SERVICE

ABOUT SPA PATROL

Need Help? No Problem!

Do you clean both pools and hot tubs?

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How long have you been in business?

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How can I contact you?

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Where are you located?

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What is Spa Patrol?

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ABOUT SPA PATROL

Spa Patrol is a trusted pool service company in McKinney, TX, offering reliable cleaning, maintenance, and repair for residential pools.

ABOUT SPA PATROL

Do you clean both pools and hot tubs?

+

How long have you been in business?

+

How can I contact you?

+

Where are you located?

+

What is Spa Patrol?

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ABOUT SPA PATROL

​Spa Patrol proudly serves the Greater McKinney area, including Allen and Anna, Texas.

ABOUT SPA PATROL

Do you clean both pools and hot tubs?

+

How long have you been in business?

+

How can I contact you?

+

Where are you located?

+

What is Spa Patrol?

+

ABOUT SPA PATROL

Yes, Spa Patrol offers comprehensive cleaning and maintenance services for both pools and hot tubs. Their services include routine maintenance, equipment repair, and complete pool cleaning.

ABOUT SPA PATROL

Do you balance chemicals during service?

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Do you offer one-time cleanings?

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What should my chlorine levels be in my pool?

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What does a typical service visit include?

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How often should my pool be cleaned?

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SERVICE QUESTIONS

Yes, we test and balance chlorine, pH, alkalinity, and other key levels every visit to keep your pool safe and swim-ready.

SERVICE

Do you balance chemicals during service?

+

Do you offer one-time cleanings?

+

What should my chlorine levels be in my pool?

+

What does a typical service visit include?

+

How often should my pool be cleaned?

+

SERVICE QUESTIONS

Chlorine should stay between 1.0 and 3.0 ppm for proper sanitation. Too low invites bacteria, too high can cause irritation. We’ll keep it just right for you.

SERVICE

Can I pause service if I’m out of town?

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How do I receive my invoice?

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When is payment due?

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I am behind in payment, will I still get my routine service?

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What payment options do you have?

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BILLING QUESTIONS

BILLING

Keeping up with payments can be tricky. If you are behind more than 2 months, we will notify you and have to reschedule your service when payment is made.

Can I pause service if I’m out of town?

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How do I receive my invoice?

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When is payment due?

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I am behind in payment, will I still get my routine service?

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What payment options do you have?

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BILLING QUESTIONS

BILLING

Payment is due upon receipt of invoice, but we also offer monthly billing and autopay for convenience.